Welcome to PlanSpace2.0 : Analytics Driven Project Monitoring Dashboard of Govt. of Kerala
PlanSpace2.0
Sl No. Physical Highlights
1 Akshaya-• Facilitated for online projects under CSC portal and other B2C projects.
2 Cert K Also provided advisories to government department as per the instructions from CERT-In
3 Construction of Centre for e-governance/Procurement of Hardware & Software • Providing Vendor Neutral Hardware specifications (Laptops, Printers…etc) to the Govt departments.
4 Construction of Centre for e-governance/Procurement of Hardware & Software • Smartphones procurements through e-tendering for newly joined eight ACUTS 2022 batch of Kerala Cadre
5 Construction of Centre for e-governance/Procurement of Hardware & Software- •Laptop procurements through e-tendering for newly joined eight ACUTS 2022 batch of Kerala Cadre
6 Construction of Centre for e-governance/Procurement of Hardware & Software • Managing KSITM Systems Asset and Lan/WAN infrastructure.
7 Secwan: • Ensuring efficient management and monitoring of the network. • The project provides and maintains connectivity for nearly 4500 users
8 Secwan • The Secretariat Network Operation Centre’s renovation work is in progress. • Kfon 512 Mbps internet leased line connectivity has been established.
9 Secwan • Kfon 1 Gbps intranet leased line connectivity has been established. • Kfon connection is configured as primary link for internet and intranet.
10 3.Akshaya-12-National e-Governance Webinar Series – DARPG, GoI, showcased the Akshaya branding.
11 Secwan • Secretariat public WIFI services providing to Public as well as government officers. • Secretary Public Wi-Fi 100 Mbps leased line has been upgraded to 200 Mbps.
12 Secwan- • The secretariat bandwidth of BSNL (point to point leased line) has been upgraded from 34 Mbps to 200 Mbps towards SDC1.
13 Secwan • All network equipment in the Secretariat is covered under AMC till Nov 2024. M/s ARMTECH COMPUTER SERVICES PVT LTD is the maintenance partner of the network.
14 Secwan • Purchased IT Related Hardware’s, Software’s and services in the secretariat. • The new version of IT Asset Management system software development is started
15 Public WI-FI (KFI) • Ongoing maintenance and shifting of Wi-Fi hotspots established across the State by system integrator M/s BSNL. • Upto 4 TB data consumption per day.
16 Public Wifi • CDAC, who has been engaged as TPA for KFi project has completed TPA activities for 14 Districts and also submitted payment recommendations for the operator.
17 Public Wifi • In budget speech 2022-23, 2000 more Wi-Fi hotspots has been announced and vide G.O(Rt) No. 169/2022/ITD dated 22.8.2022 Administrative sanction for the same has been awarded.
18 Public Wifi • Government has sanctioned the implementation of Plan vouchers for the Public Wi-Fi hotspots and has been implemented.
19 Public Wifi • M/s Grant Thronton Bharath LLP has been appointed as consultant for Public wifi project and site survey for additional 2000 hotspots has been completed.
20 Public Wifi • As instructed by Government, discussion has been initiated with KFON ltd for establishing additional 2000 hotspots.
21 Video Conferencing • Conducted around 8000 Video Conferences per year • Average Video Conferences hosted and managed by KSITM per day is 25
22 Video Conferencing • Total locations connected with full VC infrastructure is 50 locations • Browser based VMEET solution is installed in State Data Center and cloud infrastructure
23 Cert K • Reported multiple vulnerabilities (500+) of Various GoK applications/websites hosted in SDCs/outside SDCs to the concerned department for prompt action.
24 Cert K • Implementation of National SOC/Honeypot sensors with both SDCs were completed. Taken actions against the issues reported
25 Cert K • Notifying Departmental CISOs as part of CCMP:- 40 departments were notified the DCISO
26 Cert K • CERT-K assisting in malware evidence collection in co-ordination with FSL of Kerala Police.
27 Cert K • Cyber Awareness campaign (Aware Beware) through Official social media handles of KSITM has been started in local languages, in connection with Stay-Safe-Online Campaign of MeitY since July 23
28 Cert K • Security Auditing: Security Auditing: Carried out Security testing of 35+ applications hosted at SDC as per the request from respective departments.
29 Cert K • Infra Audit: 100+ (IPs) Servers/Network devices were audited during this FY, which include SDC Co-Hosting servers, High Court servers, Mining & Geology servers, Network devices at SecWAN etc
30 Cert K •Security Alerts: Providing alerts and preventive measures to Government Departments/SDCs against important cyber threats received from, Cyber Swachhta Kendra and NIC-CERT etc
31 Cert K • Incident Management: CERT-K has conducted the incident management of the following incidents during the FY 2023-2024.
32 Cert K a. Compromised credentials leakage – 200+ cases. b. Suspicious Malicious Communication from the network resources/system of various department- 70+
33 Cert K c. Defacement of Govt Application (Reported and Analyzed) – 7 d. Data breach of Govt Application - 10 e. Social Media Hacking reported to CERT-IN/Police – 7
34 Cert K •Candidates from various categories like students, public and the govt employees have been trained and certified in Cyber Security through the Cyber Security Awareness Portal of CERT-K,
35 Cert K • Provided security awareness training to 1700+ to Akshaya Officials / Operators.
36 Cert K • Provided 3 days offline technical hands-on Workshop to 44 Government employees (15 Departments).
37 Cert K • Wild card SSL certificate purchased and provided to SDCs to secure sub-domain websites of *.kerala.gov.in on co-hosting servers/websites maintained by KSITM
38 Digital Kerala Architecture • In G2C track of the project - Identified the suitable architecture to build the Unified Service Delivery Platform(USDP) through System study conducted by NISG.
39 Digital Kerala Architecture • The report submitted by NISG on USDP architecture has been approved by Technical Advisory Committee as well Project Steering Committee
40 E-Procurement • Total No: of e-Tenders floated (from December 2011 – 22/04/24): 971191 • Total Value of e-Tenders floated (from December 2011 – 22/04/24): Rs.412404.88 Crore
41 E-Procurement • No: of Government Departs online: 68 • No: of PSUs/ Boards/ Autonomous Bodies/ Govt. Agencies online: 411
42 E-Procurement • No: of Tender Inviting Authorities mapped into the e-Procurement System (from December 2011 – 22/04/24): 14260
43 E-Procurement • No. of Officials registered in the e-Procurement System (from December 2011– 22/04/24): 30674
44 E-procurement • No. of bidders registered in the e-Procurement System (from December 2011 – 22/04/24): 101232
45 E-Procurement • No. of Department/ PSU/Autonomous Bodies officials trained (from December 2011 – 22/04/24): 20945
46 E-Procurement • No. of Bidders trained (from December 2011 22/04/24): 8644
47 Govt Contact Centre • Attending around 1,50,000 calls per year
48 E-District • No. of e-District application received upto 31/03/2024 : 9.2 crore & Approved: 8.4 crore. • 4.9crore citizens registered in e-District portal and availed the e-District services.
49 E-District • Modified e-District application with suggestions received from Revenue Department • Deployed Nature Camp Reservation service of Forest department
50 E-District • Development of Indigent and EWS certificate services are almost over
51 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. Collegiate Education 2. Scheduled Tribes Development 3. Police Headquarters (CRU Only) 4. Technical Education
52 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 5. Plantations 6. Prisons 7. Kerala Tourism Infrastructure Ltd 8. Kerala Council for Historical Research
53 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 9. LBS Centre for Science & Technology 10. Kerala Agriculture Workers Welfare Fund Board
54 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 11. Kerala Bureau of Industrial Promotion (KBIP) 12. Supplyco 13. Kerala State Unorganized Workers Social Securi
55 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 14. Kerala Cashew Workers Relief and Welfare Fund Board 15. SpacePark Kerala
56 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 16. Kerala Handloom Workers Relief and Welfare Fund Board 17. Kerala Books and Publications Society
57 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 18. Kerala State Backward Class Development Corporation 19. Kerala Social Security Pension Limited
58 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 20. Kerala Health Research Welfare Society 21. Kerala State Electricity Board
59 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 22. Kerala Jewellery Workers Welfare Fund Board 23. RUSA State Project Directorate
60 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 24. Kerala Agricultural University 25. Kerala Agro Machinery Corporation Limited (KAMCO)
61 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 26. Centre for Development Studies (CDS) 27. Malabar Distilleries Limited 28. Kozhikode City Road Improvement
62 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 29. Travancore Sugars and Chemicals Limited 30. SCERT 31.(KPESRB) 32. Kerala Abkari Workers' Welfare Fund Boar
63 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 33. State Information Commission 34. Kerala State Lottery Agents & Sellers Welfare Fund Board
64 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 35. Kerala Minerals and Metals Limited 36. Kerala Rubber Limited 37. Kerala Non-Resident Keralites Welfare Boa
65 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 38. Kerala State Construction Corporations Ltd 39. KADCO 40.KFON Project 41.Climate Change Adaptation Mission
66 E-Office In 2023-24 financial year, e-Office has been implemented at following offices 42.KERA 43.KABCO 44.District Tourism Promotion Council, Kannur 45.SWAK 46.KSFDC 47.KERAFED
67 Achievements and Awards KSITM-• 12th edition of Digital Transformation Conclave and Awards 2023 is conferred to AKSHAYA PROJECT
68 E-Office In 2023-24 financial year, e-Office has been implemented at following offices Board For Public Sector Transformation 49. Advocate General's Office 50. Kerala Institute of Tourism And Travel
69 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. 56. Kochi Water Metro Ltd 57. Kerala State Cashew Development Corporation Ltd
70 E-Office In 2023-24 financial year, e-Office has been implemented at following offices 51. Kerala State Youth Commission 52. Kerala Automobiles Ltd 53. Digital University Kerala
71 E-Office In 2023-24 financial year, e-Office has been implemented at following offices. Kerala State Pottery Marketing,Manufacturing&Welfare Development Corporation Ltd 55. Cochin Devaswom Board
72 mSevanam & SMS Gateway(MGov) State Portal & eSevanam •More services are being added in eSevanam, the Service Portal in State Portal and currently there are 917 services from 81 depts available
73 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam • Currently 108 services are Single Sign on integrated
74 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam • Modifications are being done in eSevanam and Dashboard Portals as part of the Implementation of State Business Reforms Action Plan 2024,
75 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam An initiative of DPIIT, Govt.of India and as per suggestions from KSIDC, being the Nodal Agency for Ease of Doing Business.
76 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam • KSITM has already circulated directions to the concerned departments to include functionalities and performance metrics in their Web Portal
77 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam Follow up Meetings were also conducted with departments. Online Service Tracker of KSITM has also been modified with corresponding changes
78 mSevanam & SMS Gateway(MGov) - State Portal & eSevanam Online Service Tracker of KSITM has also been modified with corresponding changes, so as to enable departments for sharing and updating the data
79 MGovernance-mSevanam • More services were added in mSevanam mobile application and currently there are 714 services from 81 departments available in mSevanam.
80 MGovernance-SMS Gateway (eSMS Portal) •During the FY 23-24, Approx 94 Lakhs of SMS were sent through eSMS Portal, which has been integrated with various eGovernance applications of different depts
81 MGovernance-SMS Gateway (eSMS Portal) • KSITM team is maintaining the eSMS Portal having more than 350+ SMS accounts and provided support to various departments.
82 Digital Identity and Aadhaar Enabled Services-Aadhaar • Almost 100% Aadhaar saturation • Major schemes like Ration, Social Security Pensions, Welfare Board
83 MGovernance-SMS Gateway (eSMS Portal) •Provided technical support to various Govt Depart including Election depart, GAD etc for DLT registration, Creation of Header (Sender ID), Template creation
84 State Data Centre • Implemented Kubernetes container platform in State Data Centre for hosting micro services based applications. • Expansion works of server farm area of SDC is in progress
85 State Data Centre • Purchased total 20 Nos of Servers for the Cloud infrastructure and DR site. • Established far DR site at Railtel Data Centre, Secunderabad on co-location basis
86 State Data Centre • Replacement of UPS batteries at State Data Center 1 • The Building Management System (BMS) components revamp completed at State Data Center -1.
87 State Data Centre • Two Core switches at Sate Data Center -2 were upgraded to support 10 G bandwidth.
88 KSDI • Training workshop for various departments like Civil Supplies, Irrigation, Mining and Geology. • Data sharing and technical advice to various departments.
89 KSDI • Completed Institution mapping, Water resource, boundary mapping of LSGDs, Municipalities, and Corporations.
90 KSDI • Kerala Geo Portal Updated to new opensdi.kerala.gov.in
91 Friends • Automation of FREES application is on progressing
92 Promotional Campaign • Keraleeyam 2023 :KSITM has organized Kerala IT Seminar as part of Keraleeyam 2023 at TVPM where eminent scholars and speakers across various spheres from India and abroad
93 Promotional Campaign:• Kerala State e Governance Awards Governanace Awards for the year 2019 and 2020 were distributed by Hon’bl;e Chief Minsiter Shri.Pinarayi Vijayan.
94 Promotional Campaign:• Kerala State e Governance Awards Nominations are invited for the year 2021-2022 & 2022-2023 the evaluation process is progressing.
95 Promotional Campaign:• Kerala State e Governance Awards -KSITM has allocated the financial aid as per the request received from IMG and IMG is the nodal agency to implement State eGovernance Award
96 Promotional Campaign:•• Kerala Declared Total e-Governance State-Hon'ble CM declared Kerala as the first Total e-Governance state in India in a public function orgazined by KSITM at Tvpm
97 Promotional Campaign-• State-Level E-Governance Exhibition on Total e-Governance Declaration
98 Promotional Campaign-•Freedom Fest 23 KSITM's exhibition stall highlighted key e-Governance initiatives through creative collaterals like creative posters, and short audio visuals to reach out the cit
99 Promotional Campaign-• 5G Use Cases Conference (Jointly Organized by KSITM and Department of Telecom, GOI)
100 Promotional Campaign-• Elets Techno media digital Transformation KSITM has hosted 12th Govt National knowledge exchange submit 2023 on 20th October 2023 at Trivandrum .
101 Promotional Campaign-• 100-Day Programme of Kerala IT(GOK):Inaugurated by the Hon'ble Chief Minister, featuringKSITM initiatives which includes Aadhaar mandatory updates for school children
102 Promotional Campaign • Social Media Campaigns were successfully initiated for Aadhaar project-Enrolment for school children and Document updation,
103 Promotional Campaign-Total eGovernanace-Kerala declaration by Hon’ble CM,Cyber Security Awareness campaigns- Stay Safe Online- and Aware Beware etc for empowering the citizen on cyber security threats
104 •Promotional Media Campaigns were initiated as part of Keraleeyam 23,Freedom Fest,Total eGovernance declaration,100 day program etc with promotional creative collaterals, short videos and advts
105 Promotional Campaign-• Navakeralam ,Naam Munnott, Samakalikam, Kerala Calling etc. are the key TV programmes and print publications of Government by I&PRD
106 Achievements and Awards KSITM • Technology Sabha Award 2023 for the eSevanam Unified Service delivery portal of KSITM.
107 Achievements and Awards KSITM-• SKOCH 2023 Order Of Merit Award was conferred for E-procurement project Kerala State IT Mission.
108 Achievements and Awards KSITM-• Technology Sabaha 2022 Award for Kerala Spatial Data Infrastructure of KSITM Under Infrastructure and SDC Category.
109 Capacity Building • Around 350 employees completed various capacity building program
110 PG Diploma in e-Governance • 15 Government employees trained
111 Virtual IT Cadre • 50 Government Employees completed Virtual IT Cadre Training
112 Akshaya-• Imparted capacity building / training programmes to Akshaya entrepreneurs at district , taluk, block level for the smooth implementation of G2C / G2B online projects viz.
113 Akshaya-• Distributed nearly 90% of the total 688# Aadhaar kits received from BSNL and Education dept. to selected eligible non-Aadhaar Akshaya centers in the state.
114 Akshaya-• procured and distributed an additional 62 TABs during 2023-24 to entrepreneurs
115 Akshaya-• Implemented newly launched project Kerala Solution for Managing Administrative Reformation and Transformation (K-SMART), LSGD through Akshaya
116 Akshaya-• successfully completed the annual Mustering of @54 lakhs Social security/ welfare board pensioners including bedridden cases.
117 Akshaya--• Equipped Akshaya centres for “Online Adalath” facilitation under LSGD • Equipped all centres for SMART RATION CARD printing facilities
118 Akshaya-• Navakeralam sadass 2023- facilitated Data entry jobs at districts
119 Akshaya-• The Aadhaar seeding of members of 13 Labour welfare boards under Labour dept. • Facilitated for @ 31 schemes - online registration in “Suneethi” Portal” under Social Justice dept.
120 Akshaya-• Document Digitalisation of records at Legal Metrology dept. district level offices • Digi Locker - ABCD programme has been rollout in all districts by Akshaya centres.
121 Akshaya-• All ongoing G2C / G2B project under the depts.. viz. Revenue, Registration, Police, Education etc and Banking and insurance
122 Digital Identity and Aadhaar Enabled Services-Aadhaar-•Pensions,SC/ST Scholarship, Unique Land Parcel of Land Records, Treasury SPARKGovt Payroll, e-District , e-Health etc counting 15 No of schemes
123 Digital Identity and Aadhaar Enabled Services-Aadhaar-• Procurement of 326 Aadhaar Enrolment Kits for Enrolment and Mandatory Biometric Update of school children at the age of 5 and 15
124 Digital Identity and Aadhaar Enabled Services-Aadhaar-•• Almost 2500 Akshaya Centres with Aadhaar Enrolment facility
125 Digital Identity and Aadhaar Enabled Services -DigiLocker • 8 departments as Issuer in DigiLocker, 2 Departments as Verifier, 1 Department as Requesterd
126 Digital Identity and Aadhaar Enabled Services -DigiLocker • SSLC, VHSE, HSE, Ration Card, Driving Licence, Vehicle Registration, e-District Revenue certificates (25 No.s), PSC Certificates ( 5 No.s) a
127 Digital Identity and Aadhaar Enabled Services -DigiLocker • 15 Universities published Certificates for selected years in NAD DigiLocker
128 KSWAN-• The Govt. offices connected with KSWAN are being migrated to KFON in a phased manner and the activities are ongoing.
129 KSWAN-. KFON is presently connected with 14 DHQ POPs, 21 BHQ POPs, State Data Centers and around 1200 end offices. • Operations & Maintenance of KSWAN • Dismantled unused wireless towers.
130 KSWAN-• Civil Station campus LAN works completed at Kasaragod, Kannur and Kozhikkode District Collectorates.
131 2.State Date Centre-a.Construction completed for the server farm area at State Data Centre-2. b. Revamping of the Building Management System (BMS) at SDC-1 is completed
132 2.State Date Centre-c.Purchase of additional 500 Tb Storage for backup solution.d.BSNL bandwidth is upgraded for State Data Centre-2 e.Procured additional bandwidth from KFON for redundancy.
133 2.State Date Centre-f.Implementation of Anti-DDOS solution.g. For cloud infrastructure up gradation, six numbers of servers were added.h.More than 500 Virtual Machines were allocated to the Department
134 2.State Date Centre-i.In State Data Center 2 , 250 TB storage capacity is increased in storage infrastructure
135 1.Procurement of Hardware-a.Laptop & smartphones through e-tendering for newly joined eight ACUTS 2023 batch of Kerala Cadre.
136 3.Public Wi-Fi-1•Ongoing maintenance and shifting of Wi-Fi hotspots established across the State by system integrator M/s BSNL. 2.• Upto 4 TB data consumption per day.
137 3.Public Wi-Fi-3.•Government has sanctioned the implementation of Plan vouchers for the Public Wi-Fi hotspots and has been implemented.
138 3.Public Wi-Fi-4.(1)•The extended O&M period of BSNL was expired on 31.12.2024 which was extended based on the G.O (Rt) No 232/2024/ITD dated 26/11/2024
139 3.Public Wi-Fi-4.(ii)Based on the recommendation from KSITM, Government has approved the extension of the O&M period of BSNL to six more months from 01.01.2025.
140 3.Public Wi-Fi-5.(i)•In budget speech 2022-23, 2000 more Wi-Fi hotspots has been announced and vide G.O(Rt) No. 169/2022/ITD dated 22.8.2022 Administrative sanction for the same has been awarded.
141 3.Public Wi-Fi-5.(ii). M/s Grant Thronton Bharath LLP has been appointed as consultant for Public wifi project and site survey for additional 2000 hotspots has been completed
142 3.Public Wi-Fi-6.The site survey report of M/s Grant Thronton sent to all Collectors and DPMs for verification and the verification report received from districts send back to them for rectification.
143 3.Public Wi-Fi-7.M/s Grant Thronton submitted reports on existing 2023 wifi hotspots and redesign the Technology Model & Architecture of Public Wifi network covering all aspects mentioned in the RFP.
144 3.Public Wi-Fi-8.Submitted Draft RFP for the selection of Implementation Agency & tender process support as defined in the RFP
145 3.Public Wi-Fi-9.(i)As instructed by Government, discussion has been initiated with KFON ltd for establishing additional 2000 hotspots
146 3.Public Wi-Fi-9.(ii)Further deliverables from M/s Grant Thoronton Bharat LLP is required only based on approval from Government on proposal submitted by KFON
147 3.Public Wi-Fi-10(i)-The Kerala State IT Mission awarded an extensive promotional project for the KFi initiative, which was aired across Akshavani, FM radio, and community radios.
148 3.Public Wi-Fi-10(ii)-This campaign spanned a total of 7 days, commencing on the 23.02.25, and was aired over a period of 10 days, across 20 alternate days, as per the meticulously crafted schedule.
149 3.Public Wi-Fi-11(i)To promote awareness and increase the utilization of KFi locations across Kerala, the Kerala State IT Mission (KSITM) has developed the KFi Finder Progressive Web Application (PWA)
150 3.Public Wi-Fi-11(ii)-This application is designed to enhance public access to KFi by providing an easy-to-use platform that allows users to easily locate, navigate, and interact with these hotspots.
151 3.Public Wi-Fi-12.Public WiFi project got ‘ET Government Digitech National Award 2025’in the category of Digital Services in Rural Connectivity.
152 4.Digital Kerala Architecture-1.A detailed study report was submitted by the NISG. The report was subsequently approved during the Project Steering Committee meeting on DKA, held on 04.03.2024.
153 4.Digital Kerala Architecture-2.As per G.O. (Rt) No. 50/2025/ITD dated 12.03.2025, the DUKhas been designated as the System Integrator / Total Solution Provider for the Digital Kerala Architecture.
154 5.E-District-1.No. of e-District application received upto 31/03/2025 : 10.21 crore & Approved: 9.28 crore.2. 5.36 crore citizens registered in e-District portal and availed the e-District services.
155 5.E-District-3.Added Nature Camp Reservation service of Forest Department 4.Enabled OTP services to Registered Aadhaar Number 5.Revised Archive Policy 6.Started Koodeyundu Collector at Ernakulam Dist.
156 5.E-District 6.Retrieval activity during Chooral Mala disaster
157 6.E-Procurement-Total No: of e-Tenders floated (from December 2011 –24/04/25): 1171022 a.• Total Value of e-Tenders floated (from December 2011 – 24/04/25): Rs . 469985.35 Crores
158 6.E-Procurement-b.No: of Tender Inviting Authorities on-boarded: 6973 c.No. of Officials registered in the e-Procurement System (from December 2011 – 24/04/25): 33318
159 6.E-Procurement-d.No. of bidders registered in the e-Procurement System (from December 2011 – 24/04/25): 109082
160 6.E-Procurement-e.• No. of Department/ PSU/Autonomous Bodies officials trained (from December 2011 – 24/04/25): 22664 f.No. of Bidders trained (from December 2011 – 24/04/25): 8907
161 7.KSWAN -1.(i) The Govt offices connected with KSWAN are being migrated to KFON in a phased manner, and the activities are ongoing.
162 7.KSWAN -1.(ii)-. KFON submitted a techno-commercial proposal for the migration, and the same is under consideration of the Government.
163 7.KSWAN -2.Procured UPS and batteries for all 14 District Headquarters (DHQ) for the power backup.3.• Abolishment of the underutilized Block Headquarters (BHQ)/ILL link decommissioning is ongoing
164 7.KSWAN -4.• Improvements in Operations & Maintenance of KSWAN 5.• Dismantled unused wireless towers.
165 8. SecWAN 1.• Ensuring efficient management and monitoring of the network 2.• Purchased IT Related Hardware’s and services 3.• NOC renovation work has been completed.
166 8. SecWAN 4.Payment for yearly AMC of IT Related Hardware’s, Software’s and services released. 5.• Payment for yearly rent for Internet lease line and Point to Point leased line released.
167 8. SecWAN 6.• Purchased PCs/Laptops in Secretariat based on department requirements 7.• The project provides and maintains the connectivity to nearly 4500 users
168 8. SecWAN 8.• Secretariat Network Operation Centre renovation activities have been completed.9.• IT Asset Management system software modification has been going on
169 8. SecWAN 10.All network equipment is covered under AMC till 2025. M/s Magnum Networks Support Pvt Ltd is the Maintenance partner of the network
170 8. SecWAN 11.• eTender floated for purchase and installation of networking component in secwan and work order placed to M/s TimeNet Solutions Pvt Ltd on 22-03-2025.
171 8. SecWAN 12.• Secretariat public WIFI services providing to Public as well as government officers.
172 8. SecWAN 13.• AMC of existing access points of public wifi with 200 Mbps ILL has been expired on 31-03-2025 to M/s Railtel and further extension period is under processing by the Govt
173 9. E-Office-1.e-Office has been implemented in all Departments in Secretariat, All Collectorates, Sub Collectorates /RDOs, All Taluks & Village Offices, 71Directorates, 10 Commissionerates and 182 PSU
174 9. E-Office-2-• In the financial year 2024-2025, e-Office has been implemented in 43 offices including Kerala Raj Bhavan, Kerala Legislature Secretariat & of the Category PSUs/Boards/Corporations etc
175 9. E-Office-3-• e-Office has been implemented to 1058 Sub offices of already implemented departments and provide support.
176 9. E-Office-4-Upgraded all instances to latest version of e-Office, e-File 7.3.9, and provided training on eFile 7.3.9 to departments after upgradation.
177 9. E-Office-5-• Awareness on inter office communication feature in e-Office to newly implemented departments.
178 9. E-Office-6-• Court Case information System is implemented in Secretariat. Pilot phase implementation of Court Case information System [CCIS] for departments outside secretariat has been initiated
179 9. E-Office-7-• RTI portal is enabled for eOffice users at secretariat and enabling RTI portal for eOffice users is in progress for departments outside secretariat.
180 10.M-Governance -a.State Portal & eSevanam a1:• eSevanam updated version launched on 12th Aug 2024 with modifications made as per SBRAP (State Business Reforms Action Plan 2024) Recommendations.
181 10.M-Governance -a.State Portal & eSevanam a2.EoDB Dashboard as per SBRAP Recommendations launched on 2nd Sep 2024 and made available on State Dashboard Portal with data of departments .
182 10.M-Governance -a.State Portal & eSevanam a.3.• The project has won the Technology Sabha e-Governance Award 2023 for the delivery of e-Governance services through eSevanam.
183 10.M-Governance -a.State Portal & eSevanam a.4.• The project has won Governance-Now National Award in the category of Digital Accessibility & Integration in July 2024.
184 10.M-Governance -b. SMS Gateway (eSMS Portal)-a1.• KSITM team is currently maintaining the eSMS Portal and provides support to departments having SMS account in eSMS Portal.
185 10.M-Governance -b. SMS Gateway (eSMS Portal)-a2.• As per the TRAI Regulations, template and header approval from DLT platform is needed for sending SMS
186 10.M-Governance -b. SMS Gateway (eSMS Portal)-a2.Header and Template creation, Template uploading etc. are being done for Election Department and many projects of KSITM like eDistrict, Kerala Puraskar
187 11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 1.almost 100% Aadhaar saturation 2.almost 2800 Akshaya Centres with Aadhaar Enrolment facility
188 11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 3.Major schemes like Ration, Social Security Pensions, Welfare Board Pensions , SC/ST Scholarship , Unique Land Parcel of Land Records
189 11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 3:SPARK Govt Payroll, e-District , e-Health, Fisheries, Agriculture, Animal Husbandry etc counting 25 No of schemes using Aadhaar authenticat
190 11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 4.Procurement of 516 Aadhaar Enrolment Kits for Enrolment of children at the age of 0-5 and handing over to W&Child Development Department
191 11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 5.) Field level processing of enrolments of residents aged 18 and above reached 83%
192 11.Digital Identity and Aadhaar Enabled Services:b:DigiLocker:a) 8 departments as Issuer in DigiLocker, 2 Departments as Verifier, 1 Department as Requester
193 11.Digital Identity and Aadhaar Enabled Services:b:DigiLocker:b) SSLC,VHSE,HSE,Ration Card, Driving Licence,Vehicle Registration,e-District Revenue certificates (25Nos),PSC Certificates(5Nos)as issued
194 10.M-Governance -c.WhatsApp and Chatbot Integration-a1.•KSITM has invited EOI from eligible vendors for a comprehensive AI powered conversational Chatbot solution with WhatsApp integration for Govt
195 10.M-Governance -c.WhatsApp and Chatbot Integration-a2.• Currently Technical evaluation of the bids received in this regard is in progress.
196 11.Digital Identity and Aadhaar Enabled Services:c) Universities published Certificates and marklists for selected years in NAD DigiLocker d) e-District onboarded as Requester
197 12.Promotional Campaign:1.Kerala State IT Mission (KSITM), in association with IN-SPACe, is organising the 8th edition of the Space Applications Adoption Workshop (SAAW) from 25-26 April, 2025
198 12.Promotional Campaign:1(i)The workshop will focus on demonstrating the potential of space technology to address key challenges in governance, productivity, sustainability, and efficiency within dept
199 12.Promotional Campaign:2(i)•KSITM organized a half day special event celebrating International Women's Day 2025with a focus on empowering women through cybersecurity awareness
200 12.Promotional Campaign:2(ii)The event was organized at PMG-KSSTM Priyadarshini Seminar Hall with nominated women employees from Government departments along with KSITM employees
201 12.Promotional Campaign:2(iii):Smt. Harshitha Attaluri IPS,CMD, BEVCO Ltd. inaugurated the Program and Shri.Krishnan Potty-Kerala Cyberdom taken the session Cyber Awareness.
202 12.Promotional Campaign:3:• The State Digital India Consultation Workshop was successfully held on March 3rd at Hotel Dimora, Thiruvananthapuram
203 12.Promotional Campaign:4:(KSITM), in collaboration with the NeGD,MeitY has organized a 3-day Cyber Security Training program for Chief Information Security Officers (CISOs) & Deputy CISOs of Govt dep
204 12.Promotional Campaign:5:(NeGD),(MeitY) in collaboration with KSITM under the Department of Electronics & IT, Government of Kerala, has organized a three-day Cyber Security Workshop for CISOs
205 12.Promotional Campaign:6:•Half day Workshop on MOP organized by Capacity Building team for the employees of KSITM to have an awareness On MOP, taken by Shri. Anoop, Dy.Secretary,Agriculture Departmen
206 12.Promotional Campaign:7• KSITM has entrusted to conduct online training on the Aadhaarenabled Bio-metric attendance system ('AEBAS') to the Nodal Officersof the various Departments
207 12.Promotional Campaign:8.Kerala State IT Mission controlled the campaign from Head office Trivandrum with Akshaya and district administration aligning different government departments at Wayanad
208 12.Promotional Campaign:9:•Awareness and Sensitisation workshop on User Experience and Design System organized by NeGD in association with KSITM at Thiruvananthapuram for the concerned depts
209 12.Promotional Campaign:10.•Inauguration of Virtual IT Cadre Training for the officials of Diary development by Hon’ble Minister Smt. Chinchu Rani, at the Digital University of Kerala, Tvpm on 06/08/2
210 12.Promotional Campaign:11.• KSITM has entrusted to conduct online training on the Aadhaarenabled Bio-metric attendance system ('AEBAS') to the Nodal Officersof the various Departments
211 12.Promotional Campaign:12.• Unlocking the power of Artificial Intelligence, the Kerala State IT Mission hosted an engaging AI workshop on Wednesday, May 8, 2024.
212 12.Promotional Campaign:13. KSITM won the prestigious National elets Digital Transformation Award 2025 for e-District Kerala project under Digital public Service Excellence Category
213 12.Promotional Campaign:14.•KSITM won the prestigious ET Government Digitech Award 2025 from Economic Times for the KFi under the category Digital Initiative for ensuring Connectivity and Digital Serv
214 12.Promotional Campaign:15.KSITM bags the prestigious Tech Sabha 2024 National Award from the Indian Express for its e-Sevanam project under Enterprise Application Category.
215 12.Promotional Campaign:16.• KSITM Mission has won the prestigious Governance-Now National Award 2023 at Hyderabad for its e-Sevanam project in the category of Digital Accessibility & Integration.
216 13.Akshaya-1.Total Akshaya centers : 2,971+ Akshaya, common service centers in the state, Number of Women Entrepreneurs : 1,265# Coverage of Aadhaar services : 90% of the total Akshaya cent
217 13.Akshaya-2.All the G2C, G2B, B2C services viz. K-SMART, e-District, Aadhaar, CMDRF, Ration card services, MVD, T-grantz, Social justice depts's portal, Banking, Insurance etc are being offered
218 13.Akshaya-3 Ensured Aadhaar service penetration to schools, Anganawadis, citizen with the support of 685 Aadhaar kits provided freely by Dept. of Edn and BSNL
219 13.Akshaya-4.Vathilpady services : The total 2,712 TABs procured (during 2017-18 & 2023-24) with the Financial Assistance of GoK were effectively utilized for Door step (vatthilppady ) in this period
220 13.Akshaya-5 Akshaya has successfully completed the 2024-25 annual Social security /welfare board Pension mustering of around Fifty seven lakhs pensioners.
221 13.Akshaya-6.b. Aadhaar seeding of 16 welfare board members under Labour dept. and facilitating for ID generation.
222 13.Akshaya-7-Akshaya centes are become the part of adalaths for the online application submission with the support of District level administration.
223 13.Akshaya-8-Equipped all the Akshaya centres in the state for K-SMART services by providing District level offline training programmes to entrepreneurs in the period.
224 13.Akshaya-9-Akshaya is facilitating employability through DWMS under the Knowledge Economic Mission of K-DISC Programme and On the Job Training of V.H.S.E.Dept. of Edn. Akshaya centes
225 13.Akshaya-10-Akshaya had facilitated 16 camps for retrieval of 1,690 certificates for 878 survivors of Wayanadu landslide with the leverage of various departments and well coordinated by E&IT Dept
226 13.Akshaya-11-Akshaya centers are monitored by district team under District Collectors and ASPO, Director at State level.
227 13.Akshaya-11(i)The field level support to entrepreneurs are given for conducting Online / offline training programmes of new and existing services.
228 17.Video Conference-4(c)-This platform supports secure, scalable, and seamless virtual meetings, with minimal hardware requirements, thereby promoting widespread departmental adoption.
229 13.Akshaya-12-"Naam Munnottu" Hon'ble C.M's weekly programme-I&PRD episode dtd.01-12-24 & 05- 1-25. (Akshaya centers documented well) for better understanding of Akshaya services.
230 13.Akshaya-13-(i) Co-branding with India Post Payment Banking (IPPB) and BSNL Outsourced Customer Service Centers with Akshaya.
231 14. Capacity Building-1.•As part of the State’s digital transformation efforts, a broad range of CB programs were conceptualized and executed to empower govt employees with essential digital skills.
232 14. Capacity Building-2.• Approximately 750 government employees successfully underwent training under various capacity-building initiatives during the reporting period.
233 14. Capacity Building-3.• The training modules were tailored to departmental requirements and included: a.Ubuntu and LibreOffice for open-source computing
234 14. Capacity Building-3 (b) Malayalam Computing to promote usage of native language software tools
235 14. Capacity Building-3 (c)Artificial Intelligence (AI) for exposure to emerging technologies
236 14. Capacity Building-3 (d)Specialized modules on Cloud Computing, Cybersecurity, Data Analytics, and general IT tools to enhance workplace efficiency.
237 14. Capacity Building-4.These programs were delivered in a blended format — through both virtual platforms and in-person sessions — ensuring inclusive participation from remote and urban govt offices
238 15. Virtual IT Cadre -1-A total of 52 govt employees were inducted and trained under the VITC program, a strategic initiative to build an in-house IT support system within departments.
239 15. Virtual IT Cadre -2.• The VITC program is designed to bridge the digital skill gap by empowering selected staff to function as departmental IT facilitators and internal resource persons.
240 15. Virtual IT Cadre -3.The curriculum covered comprehensive modules such as:(a)System Administration and Configuration (b)Cybersecurity Best Practices (c)Enterprise Software Applications
241 15. Virtual IT Cadre -3 (d) Digital Workflow Tools and e-Office implementation (e) Various e-Governance activities and its implementation strategies
242 15. Virtual IT Cadre -4.Participants were continuously evaluated through module-wise assessments, and practical sessions were incorporated to ensure skill application in real-world scenarios.
243 15. Virtual IT Cadre -5.VITC members now serve as the first line of support for internal digital operations, reducing dependency on external IT agencies.
244 16. PG Diploma in e-Governance-1.15 govt officers successfully completed the PGDeG, an advanced academic program aligned with national and international best practices in digital governance.
245 16. PG Diploma in e-Governance-2.The program was conducted in collaboration with DUK and focused on both theoretical and applied aspects of governance.
246 16. PG Diploma in e-Governance-3.Key curriculum components included(a)Public Policy and Governance Frameworks(b)IT and Information Systems in Govt (c).e-Governance Project Management and Lifecycle
247 16. PG Diploma in e-Governance-3 (d)Legal and Regulatory Aspects of IT(e)Analysis of case studies and successful e-Governance models from across India.
248 16. PG Diploma in e-Governance-.Graduates of the program are now actively contributing to strategic IT decision-making, digital transformation roadmaps, and process re-engineering within their depts.
249 17.Video Conference-1.The Video Conferencing (VC) Project, implemented by KSITM, has become a critical enabler for interdepartmental communication and governance efficiency.
250 17.Video Conference-2.• Annually, around 12,000 video conferences were conducted, supporting routine administrative functions, high-level reviews, and mission-mode project coordination
251 17.Video Conference-3.• On a daily average, 25 video conferencing sessions are hosted and managed by KSITM, reflecting extensive system utilization across the state.
252 17.Video Conference-4.Infrastructure Highlights(a)50 govt locations were equipped with state-of-the-art VC setups comprising high-definition cameras, microphones, displays, and dedicated internet .
253 17.Video Conference-4(b)-A browser-based VMEET solution was developed and hosted at the State Data Center (SDC) and extended to the state cloud infrastructure
254 17.Video Conference-5.• The platform is particularly instrumental during crisis response meetings, inter-district coordination, and centralized training sessions.
255 18.Government Contact Center-1-• The Government Contact Center - Kerala (GCCK) continues to play a pivotal role in providing centralized citizen support and information dissemination
256 18.Government Contact Center-2-• Over the reporting period, the center handled more than 3,25,000 calls annually, covering a wide range of government services and queries.
257 18.Government Contact Center-3.Key services delivered include (a)Public grievance redressal(b)Information on government schemes and benefits(c)Call routing and escalation to respective departments
258 18.Government Contact Center-3(d)First-level support for various application portals and e-Services.(e)General enquiry related to various schemes and services of Government
259 18-Government Contact Center-4.A significant enhancement was achieved through the integration of the Election Department with GCCK. This enabled:
260 18-Government Contact Center-4(a)-Real-time responses to citizen inquiries on voter registration, electoral rolls, polling station details, and election schedules.
261 18-Government Contact Center-4(b)Efficient coordination between citizens, field-level election officers, and the Chief Electoral Office.
262 19-Cert-K-1.• State Cyber Crisis Management Plan, in line with National CCMP for countering cyber-attacks & cyber terrorism has been approved.
263 19-Cert-K-2.Notifying Departmental CISOs as part of CCMP:- 70+ departments were notified the DCISO.
264 19-Cert-K-3-Conducted Cyber Security Training to 100+CISO/DCISOs/Technical officers from various department in Co-ordination with NeGD MeitY on November 2024, as part of Cyber Surakshit Bharat Program
265 19-Cert-K-4-Reported multiple security vulnerabilities of Various GoK applications/websites (350+) hosted in SDCs/outside SDCs as well as Cyber security Incidents (300+) to the concerned department
266 19-Cert-K-5-• CERT-K currently providing internships to students who have completed a Cybersecurity course at the ICT academy
267 19-Cert-K-5(i)-PG Diploma in Cyber Security by DUK and Students from Engineering College for periods of 1 month to 3 months without stipend. 22 students have participated in the internship in the24-25
268 19-Cert-K-6-• Cyber Awareness campaign through Official social media handles of KSITM has been started in local languages, in connection with Stay-Safe-Online Campaign of MeitY since July 2023.
269 19-Cert-K-7-CERT-K assisted in malware evidence collection and Analysis in co-ordination with FSL of Kerala Police & SIB on cases like Ransomware attack at RCC,malware attempt at TreasuryThrippunithar
270 19-Cert-K-8.• Security Auditing: Carried out Security testing of 15 applications hosted at SDC as per the request from respective departments.
271 19-Cert-K-9-Security Alerts: Providing alerts and preventive measures to Govt Depts/SDCs against important cyber threats received from, Cyber Swachhta Kendra and NIC-CERT etc on a day-to day basis.
272 19-Cert-K-9(i)Also provided advisories to government department as per the instructions from CERT-In.
273 19-Cert-K-10-• Identification of Critical Information Infrastructure: Creating repository of Critical Information Infrastructure/applications through K-DAR portal.